Yahoo! JAPAN’s Measures on COVID-19


Photo: Aflo

We extend our thoughts and prayers to all those who have been infected with COVID-19.

Incorrect or unreliable information can easily spread during a pandemic and COVID-19 is no exception. In light of such situation, Yahoo! JAPAN is taking various measures such as compiling reliable information and providing the information in an easily accessible manner. Furthermore, we are taking steps to prevent the spread of the infection among our employees.

Last Updated: 14 July 2020

Yahoo! JAPAN is undertaking a variety of measures such as delivering reliable information to our users in an easy-to-understand manner, and supporting children to study at home while the schools are closed.

June 25, 2020

Selected individuals/organization to which the 100 million-yen donation money collected through “COVID-19 Benefit Donation Project,” a drive launched jointly by COVID-19 Benefit Donation Consortium, Public Resources Foundation, Yahoo! JAPAN, and TRUSTBANK, Inc., will be donated.

June 19, 2020

Enabled Yahoo! JAPAN MAP users to check the congestion situations around approx. 2,000 commercial/amusement facilities nationwide.

June 18, 2020

Bid amount at YAHUOKU! Yell Auction for combatting COVID-19 totaled 94,300,669 yen.

June 16, 2020

Applications started for tenants of Yahoo! JAPAN Shopping and PayPay Mall who wish to use “EAZY,” a new EC delivery service provided by Yamato Transport Co., Ltd. The service allows shoppers to choose from various non-face-to-face delivery methods.

June 9, 2020

Yahoo! JAPAN Transit Navigation (Android/iOS) started a congestion trend function that shows the congestion levels of trains on a 1-4 scale with icons.

June 5, 2020

Donations to “COVID-19 Benefit Donation Project,” a donation drive launched jointly by COVID-19 Benefit Donation Consortium, Public Resources Foundation, Yahoo! JAPAN, and TRUSTBANK, Inc., reached 100 million yen.

June 4, 2020

Conducted a campaign named “Let’s overcome together – knowing is supporting,” through which 10 yen was donated from Yahoo! JAPAN to organizations supporting measures against COVID-19 each time users liked on COVID-19-related initiatives undertaken by various companies.

June 3, 2020

Enabled Yahoo! JAPAN MAP to automatically update the store hour information of about 800,000 stores and 4,600 chain restaurants/retailers nationwide.

June 1, 2020

Yahoo! JAPAN began providing a function that indicates the congestion situations around nearby stores, such as grocery stores and pharmacies.

June 1, 2020

Yahoo! JAPAN News opened a special webpage “How do we live with coronavirus?” with a view to contributing to solving the various concerns and anxieties that users may have about the “new lifestyle” by inviting their opinions.

May 28, 2020

In response to the growing dining-out needs after the lifting of the state of emergency, Yahoo! JAPAN Loco strengthened sanitation measure information of stores, including the addition of a function to enable store operators to upload photos showing how and what sanitation measures are taken in their stores.

May 26, 2020

For the convenience of users, Yahoo! JAPAN Search began displaying important dates relating to the COVID-19 benefit money payout (start dates of mail-out/application/payment, and application deadline) along with search results when users search with keyword “name of municipality + benefit money.”

May 26, 2020

When the state of emergency was lifted nationwide, opened a quiz-based information site on the “new lifestyle” practices against COVID-19: “Let’s overcome together – Learn how to deal with COVID-19 with a quiz!” (PC/smartphone versions).

May 25, 2020

Upgraded the congestion radar of Yahoo! JAPAN MAP to enable the display of congestion situation from 2 hours ago to as recent as 20 minutes ago.

May 25, 2020

Using PassMarket functions, started an admission booking and ticketing function for the reopened Higashiyama Zoo and Botanical Gardens (Nagoya City), as a measure to prevent the spread of COVID-19.

May 22, 2020

Added to the Yahoo! JAPAN MAP app (iOS/Android) a poll function that allows users to report whether the restaurants they visited offer take-out meals/drinks.

May 21, 2020

With a video creator HIKAKIN, opened in Yahoo Japan Foundation a collaborative donation account for supporting healthcare workers who are working to protect people’s lives.
※Donations accepted from May 21, 2020 to June 30, 2020

May 18, 2020

Switched seals and signatures for contracts to e-signatures. Aim to convert all contracts with private entities to e-signatures.

May 18, 2020

<COVID-19 Report>
Released a report on YoY change in number of visitors from neighboring prefectures to Tokyo, Aichi, Osaka and Fukuoka.

May 13, 2020

Based on information provided by the Ministry of Health, Labour and Welfare, expanded search function to display medical institutions that offer online medical examinations on Yahoo! JAPAN Search, Yahoo! JAPAN MAP app, Yahoo! JAPAN Maps (website ver.), and Yahoo! JAPAN Loco (smartphone ver.)

May 12, 2020

<COVID-19 Report>
Based on data from Yahoo! JAPAN Search, released an analysis on how the state of emergency affected food trend.

May 12, 2020

Considering the spread of COVID-19, decided to cancel “TOUR de TOHOKU”, a cycling event.

May 11, 2020

As an incorporator, Yahoo! JAPAN joined “Open COVID-19 Declaration”, which declares no assertion of intellectual property rights for a certain period, against any activities whose purpose is stopping the spread of COVID-19, including diagnosis, prevention, containment and treatment.

May 8, 2020

COVID-19 Donation Committee, Public Resources Foundation, Yahoo! JAPAN, and TRUSTBANK, Inc. released a website on “COVID-19 Donation Project” in which users can choose where to donate the COVID-19 100,000 yen payment from the government.

May 8, 2020

For the purpose of having a better view of how self-restraint is exercised, released a reprinting-permitted graph on daily traffic of people by prefecture in Japan.

May 8, 2020

Yahoo! JAPAN donated 10 yen for every user who searched the word,“Norikoeyo (Let’s overcome)” in Yahoo! JAPAN Search to activities that support medical workers in the frontline combatting COVID-19.

May 6, 2020

Distributed a special program “Let’s ask PM Abe! Live broadcast answering everybody’s questions on COVID-19” on Yahoo! JAPAN’s special webpage and “niconico,” a video service operated by Dwango.

May 1, 2020

Distributed special feature “Homeschool lessons”. Famous athletes, cultural figures held online lessons on craft, scientific experiments, and sports to entertain children and students who had to stay home during the Golden Week.

May 1, 2020

<COVID-19 Report>
Released a report that visualized decrease in crowds in Tokyo and Osaka areas in order to analyze the impact of the stay home request, etc.

April 30, 2020

Fisherman Japan, also supported by Yahoo! JAPAN, began selling “Fish Box with Online Lesson on How to Clean Fish” from April 15. Fresh fish that could not be sold due to closure of restaurants were sold by fisherman/fishmongers and home delivered. By the end of April, sold 735 sets (over 2.5 million yen).

April 28, 2020

Yahoo Japan Foundation began soliciting programs that support activities to prevent collapse of medical services due to COVID-19. Supports activities under two themes: “Supporting healthcare workers” and “Supporting infection prevention activities”

April 28, 2020

Disclosed rates of restraint in people’s movement in the 13 prefectures designated to be on high alert in “COVID-19 Summary” webpage, Yahoo! JAPAN smartphone version, and “Stay Home” tab in Yahoo! JAPAN app.

April 28, 2020

For event organizers, PassMarket launched a special feature which proposes how to create announcement webpages for online events, how to draw customers, and how to sell e-tickets.

April 27, 2020

<COVID-19 Report>
Released a report that analyses the search trends in Yahoo! JAPAN Search to see the impact of requests to close schools, etc. and to stay home on children.

April 27, 2020

In order to prevent the spread of COVID-19, Yahoo! JAPAN Loco began publishing information on sanitation measures conducted by stores/facilities.

April 27, 2020

Added function that notifies emergency/crime prevention information from 700+ local governments in Yahoo! JAPAN app. Needed information (e.g. COVID-19 information from local governments) notified in a timely manner.

April 24, 2020

<COVID-19 Report>
Released a report that analyses weekday transportation trends under the promotion to work remote.

April 24, 2020

Yahoo! JAPAN Shopping began collaborations with “Hokkaido Gourmet Campaign” which uses online shopping website to support business operators with declined sales due to COVID-19.

April 24, 2020

Launched “Stay Home Portal,” a portal website that collects useful content on cooking, education, remote working, etc. to bring convenience and comfort to users who are spending longer time at home.

April 23, 2020

<COVID-19 Report>
Released a report that analyses search trends related to Golden Week under the request to stay home.

April 23, 2020

Newly created a “Yell Auction” category in YAHUOKU! where users can take part in social contribution activities against COVID-19 by listing their goods. Proceeds from listed goods in this category will be donated to the funds operated by Yahoo Japan Foundation.

April 23, 2020

Yahoo Japan Foundation established “COVID-19 Fund to Prevent Collapse of Medical Services” to reduce the burden on healthcare workers.

April 23, 2020

Yahoo! JAPAN Ads began a campaign to support companies that are unable to conduct their scheduled marketing measures (e.g. cancellation of events and promotional measures) due to the basic COVID-19 measures to refrain from nonessential outings. Advertisers who are posting search ads forthe first time received a 10,000-yen discount in advertising fee.

April 20, 2020

Released Food Action Special Feature whereby users can support industries in critical conditions due to self-restraint requests for COVID-19 (e.g. food producers and dining industry) through home delivery and donations.

April 20, 2020

For a limited time and as open data, Yahoo! JAPAN Data Solution disclosed numbers of persons coming to and going out of 47 prefectures, ordinance-designated cities, etc. and predicted data on year-on-year change for the data to be used to analyze the impact of stay home request, one of COVID-19 measures.

April 20, 2020

Using congestion radar, Yahoo! JAPAN Map app (iOS ver., Android ver.) and Yahoo! JAPAN Maps compared congestions before and after the declaration of state of emergency.

April 16, 2020

For the purpose of using the data for analyzing the impact of COVID-19, Yahoo! JAPAN Data Solution released an analysis on people’s movement in the Tokyo Metropolitan Area seen from the search volume of Yahoo! JAPAN Transit Navigation.

April 16, 2020

Yahoo! JAPAN Daily Life selected and introduced systems that have high demand among users based on search trends in Yahoo! JAPAN Search, such as grants and subsidies for COVID-19, and monetary support systems (e.g. loans), etc.

April 15, 2020

YAHUOKU! held a series of auctions, “Yell Auction”, dedicated to supporting general activities against COVID-19.

April 15, 2020

In light of the spread of COVID-19, Yahoo! JAPAN MAP (iOS ver. and Android ver.) added a search function to filter restaurants that provide take-out and delivery services, and expanded the amount of listed information.

April 14, 2020

To support NPOs, Yahoo! JAPAN Internet Fund Raising sequentially launched fund-raising projects to receive donations for “Emergency support for activities against the spread of COVID-19” from January 30, 2020.
(As of April14)
No. of organizations hosting the projects: 15
Donation amount: JPY44,151,235
No. of donations: 49,108

April 13, 2020

With the precondition of adequately protecting our customers’ privacy, began an initiative that will contribute to the optimization and efficiency of measures against COVID-19 taken by governmental agencies such as the Minister of Health, Labour and Welfare, by analyzing big data on location information and search/purchase history.
※This was implemented in accordance with our agreement with the Ministry of Health, Labour and Welfare, which defined the scope of information to be provided, use purposes, and terms and conditions of cooperation. The agreement was signed on April 13, 2020 after the consultation with our privacy advisory board consisting of external experts.

April 10, 2020

To support moves of users who have to go outdoors for inevitable reasons, Yahoo! JAPAN MAP began providing a previously suspended feature “Congestion radar” which displays levels of congestion of specific areas and areas around terminal stations using color gradation.

April 9, 2020

Began providing our data solution services for business free of charge to prefectural governments, etc., so that data can be used in measures against COVID-19.

April 7, 2020

<Measure against COVID-19> Disclosed a short report on keywords related to the declaration of state of emergency.

April 6, 2020

Yahoo! JAPAN News launched a project to cheer for persons responding to COVID-19, using its comment columns to allow users to share comments to each other.

April 3, 2020

Began disclosing daily data on number of visitors, etc. to the 23 wards of Tokyo through our data solution service so that data can be used in analyzing the impact of the request to stay home, a measure against COVID-19.

April 3, 2020

Released our response policy towards the request to platform operators from governmental agencies, to provide statistical data, etc. that will contribute to preventing the spread of COVID-19.

March 31, 2020

Sportsnavi released its “Special sports selections,” where users can watch video clips of the High School Baseball Invitational Tournament and FIFA World Cup for free.

March 31, 2020

Yahoo! JAPAN Creators’ Program released a special website to help users enjoy their time at home.

Late March 2020 onwards

Yahoo! JAPAN News created a content curation website that aggregates “Free contents to brighten up ‘stay at home’” and “Places to contact to consult mental disorder during self-isolation”.

March 19, 2020

Placed hand sanitizers, distributed facial masks, checked participants’ body temperatures, and seated participants apart in order to prevent the spread of COVID-19 in our Extraordinary Meeting of the Shareholders.

March 11, 2020

Following the Cabinet approval of the “Cabinet Order to Amend Part of the Act on Emergency Measures for Stabilizing Living Conditions of the Public”, decided to comprehensively ban the listing of facial masks by individual users in our Internet auction service “YAHUOKU!” and flea market app “PayPay Flea Market” from March 11, 2020 until further notice.

March 2, 2020

February 20, 2020

Closed our open collaboration space “LODGE” and adjacent restaurant/café.

February 13, 2020

Early February 2020 onwards

Provided tools for municipalities with which Yahoo! JAPAN has concluded disaster alliances, to provide emergency information (e.g. infection reports) to Yahoo! JAPAN Disaster Alert app and Yahoo! JAPAN Daily Life. The information can also be accessed from COVID-19 curation webpage (Japanese only) and from search results.

Left:Yahoo! JAPAN Disaster Alert app Right:Yahoo! JAPAN Daily Life

Early February 2020 onwards

Installed a banner in Yahoo! JAPAN Top Page and Yahoo! JAPAN app to navigate users to information on COVID-19.
Yahoo! JAPAN app began displaying targeted information to specific regions if there is information specific to each municipality.

January 30, 2020

Provided information on facts related to COVID-19 and measures to prevent infections in Disaster Prevention Handbook. This handbook is always available in Yahoo! JAPAN Disaster Alert app and Yahoo! JAPAN Weather & Disaster (PC ver. and smartphone browser ver.), and provides useful information for what to do and how to prepare for each type of natural disaster.

January 29, 2020

Yahoo! JAPAN News began updating the latest information on COVID-19 including status reports officially announced by the Prime Minister’s Office of Japan and by the Ministry of Health, Labour and Welfare (MHLW), and compiles media reports. It also began providing information on contact points prepared by the MHLW, each prefecture and the Japan National Tourism Organization.

January 23, 2020

When users search “coronavirus”, Yahoo! JAPAN Search displays as search results, reliable information provided by public institutions such as MHLW, information overseen by doctors and medical organizations, news articles by major media companies, etc.