Corporate Obligations and ResponsibilitiesRisk Management

With Internet environments changing at dizzying speeds, there are considerable shifts in both opportunities and risks. In order to promptly handle such risks, Yahoo Japan Corporation (“Yahoo! JAPAN”) has adopted an approach to risk management that prioritizes identifying and eliminating risk factors but also includes detailed contingency plans in case risks actually materialize. Risk-related information is disclosed together with our financial and business results on a quarterly basis.

Risk Management

Yahoo Japan Group have established a risk management system to identify and prevent probable risks in addition to creating Regulations on Risk Management to tackle risks that do arise. Moreover, thanks to the implementation of enterprise risk management (ERM) measures by a specialized department in charge of risk management, risk-related information from each department can be collected and deployed as a proactive risk management tool.
The heads of each division identify, analyze, and evaluate risks based on the Risk Management Policy agreed upon by top management. Risk control limits residual risk to an acceptable range, and risk acceptance is practiced only if there is a rational reason to do so. Through this ERM process, the Yahoo Japan Group strives for business optimization and smooth operations, and to ensure the continuation of both.

Incident Reporting System

Within one hour of discovering a situation or incident with the potential to disrupt Yahoo! JAPAN service provision, for example, or the internal operations of a company within the Yahoo Japan Group, a report is filed in our incident reporting system. The details are shared immediately with all relevant departments and then the incidents are classified into three severity levels to be recorded in the database. For each incident, the specific circumstances, responses, and causes are recorded and analyzed and managed with the goal of preventing recurrence of a similar incident in the future.

Disaster Response System (BCP)

In April 2014, we opened an editing office in Kitakyushu, Fukuoka with the goal of providing necessary news and disaster information to our users without interruption, even in times of emergency, such as an earthquake centered on Tokyo or a Nankai Trough megathrust quake. At over 800 km distance from the Tokyo Kioicho office, the chances of both locations suffering damage in a natural disaster are reduced.
In order for the Kitakyushu Editing Office to continue updating services alone, including the Yahoo! JAPAN top page and Yahoo! News, we conduct regular and thorough disaster preparations and simulations.
Moving forward, we will conduct periodic revisions to our business continuity plan (BCP) for major disasters. Specifically, we are implementing measures which include redundancy for the services that make up our social information infrastructure and creating systems capable of delivering appropriate information to our users.